Frequently asked questions
Who are we?
Natural Grains Tortillas is a small family owned and operated company based of Tucson, AZ. We were born out of necessity in 2011, after many years of my only son constantly being ill, with migraines, stomach aches, difficulty concentrating and many other side effects of harmful chemicals that are in our everyday foods, we finally figure out the solution through a naturalist doctor.
Part of the solution were whole grains, and no preservatives or additives of any kind. As a Hispanic family, tortillas are the backbone of our cuisine. After a failed quest on the internet and local factories we were not able to find good tortillas that we liked and were truly all natural and free of chemicals.
It was then when Diana (owner & founder) began to play with an old family recipe until she created a tasty recipe, with only 5 ingredients or less, truly all natural, plant based and non-GMO. After amazing feedback from friends and family, our tortillas made their debut at our local food bank farmers market in June of 2011.
What do I do if therem is a problem with my order?
Oh, oh. We apologize if there was a problem with your order, we will be happy to assist you in any way we can. You can send us a contact form through our website or email us directly at:
What NGT satisfaction rate?
We stand behind our products 100%, and we gurantee our customer satisfaction by 100%. If you do not like our products or there was an issue with your order we will refund your money, no questions asked.
When do orders ship?
All orders ONLY ship Mon-Wed, simply because all of our products are 100% all natural, plant based, and free of artificial preservatives and additives. Therefore we only ship Mon-Wed to prevent your tortillas from sitting at a warehouse over the weekend. This way we can assure your tortillas will be the freshest when you receive them.
Do you offer coupons or discounts?
Flour & Wheat Tortillas
What are the ingredients on the flour tortillas?
What are the ingredients of the whole wheat tortillas?
How long do these tortillas last?
Can I freeze my tortillas?
Yes, you may freeze your tortillas for up to 6-9 months! Our tortillas will not stick, or be affected by freezing. You may thaw as you go, as hundreds of our customers do. That way you will have no spoils !