Frequently asked questions

Natural Grains

Who are we?


Natural Grains Tortillas is a small family owned and operated company based of Tucson, AZ. We were born out of necessity in 2011, after many years of my only son constantly being ill, with migraines, stomach aches, difficulty concentrating and many other side effects of harmful chemicals that are in our everyday foods, we finally figure out the solution through a naturalist doctor.

Part of the solution were whole grains, and no preservatives or additives of any kind. As a Hispanic family, tortillas are the backbone of our cuisine. After a failed quest on the internet and local factories we were not able to find good tortillas that we liked and were truly all natural and free of chemicals.

It was then when Diana (owner & founder) began to play with an old family recipe until she created a tasty recipe, with only 5 ingredients or less, truly all natural, plant based and non-GMO. After amazing feedback from friends and family, our tortillas made their debut at our local food bank farmers market in June of 2011.




What do I do if therem is a problem with my order?


Oh, oh. We apologize if there was a problem with your order, we will be happy to assist you in any way we can. You can send us a contact form through our website or email us directly at: info@naturalgrainstortillas.com You can also reach us directly Mon-Fri from 9:00 AM to 4:00 PM at: 520.333.5960 for in person assistance.




What NGT satisfaction rate?


We stand behind our products 100%, and we gurantee our customer satisfaction by 100%. If you do not like our products or there was an issue with your order we will refund your money, no questions asked. Our defective rate is 1-2% of all orders due to the nature of our products.




When do orders ship?


All orders ONLY ship Mon-Wed, simply because all of our products are 100% all natural, plant based, and free of artificial preservatives and additives. Therefore we only ship Mon-Wed to prevent your tortillas from sitting at a warehouse over the weekend. This way we can assure your tortillas will be the freshest when you receive them.




Do you offer coupons or discounts?










Flour & Wheat Tortillas

What are the ingredients on the flour tortillas?


Delicious Flour Tortillas | Made with 5 Ingredients | All Natural | Authentic Mexican Recipe | Plant Based | Non-GMO | No Artificial Preservatives or Additives | No Cholesterol | No MSG's | No Hydrogenated Oils | No Trans Fats | The best all natural, non gmo, flour tortillas!! Made with safflower oil, soft and pliable perfect with almost anything! 8.5" Flour Tortillas (1 dozen packages) available in 5, 10 and 12 Packs. White Flour tortillas Ingredients: Unbleached enriched flour (wheat flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), water, safflower oil, cultured wheat & salt.




What are the ingredients of the whole wheat tortillas?


Delicious Whole Wheat Tortillas | Made with 5 Ingredients | All Natural | Authentic Mexican Recipe | Plant Based | Non-GMO | No Artificial Preservatives or Additives | No Cholesterol | No MSG's | No Hydrogenated Oils | No Trans Fats | The best all natural, non gmo, whole wheat tortillas!! Made with safflower oil, soft and pliable perfect with almost anything! 8.5" Whole Wheat Tortillas (1 dozen packages) available in 5, 10 and 12 Pack. Whole Wheat Whole Grain Tortilla Ingredients : Whole wheat whole grain flour, water, safflower oil, cultured wheat & salt.




How long do these tortillas last?


YOU MUST REFRIGERATE OR FREEZE IMMEDIATELY AFTER RECEIVING YOUR PRODUCT. -After receiving your tortillas unpack them and gently fold the entire package front and back to release tortillas since settling occurs with travel. -FREEZE what you will NOT use in the next 15 days, and make sure what you leave for consumtion is always refrigerated. Expiration Date goes as follow: Non refrigerated 5 to 8 days Refrigerated 20-25 days Frozen 6-9 months To reheat tortillas heat up a skillet or pan until steam/heat is visible and heat on each side for about 7 second, remove and serve.




Can I freeze my tortillas?


Yes, you may freeze your tortillas for up to 6-9 months! Our tortillas will not stick, or be affected by freezing. You may thaw as you go, as hundreds of our customers do. That way you will have no spoils !









Organic Corn Tortillas


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